Managing and getting the best out of an external supplier or service organisation can be a challenge. Pre contract scoping and due diligence are key elements. It’s important to get the preparation right, complete the transition efficiently and manage the ongoing service delivery.
Unforeseen costs and prolonged timescales often happen after the deal has been signed and invariably, it’s you, the client, who pays.
There are many areas where LOCS can help. The 20+ years’ experience gained by members of the team working for major outsource and service management organisations could make the difference between a success and failure in achieving your service management objectives.
- We understand the challenges faced by companies in service management
- We can help with internal/external due diligence, transition, process integration and, post contract, releasing the value and reducing the risk
We in LOCS understand the service offering of vendors, service delivery & governance models. We can assist you in any phase of the vendor sourcing lifecycle:
- Sourcing Strategy
- Compliance Management
- Vendor Selection
- Relationship Management