LOCS Managed Services

LOCS Managed Services are for client organisations who are looking to

  • reduce costs,
  • be protected from resource bottlenecks
  • optimise TCO
  • harvest third party expertise during complex business change scenarios.

Methodology

Our methodologies are ITIL/ISO 19770 compliant. As PRINCE2 practitioners LOCS developed unique LVAM methodology which combines PRINCE2, Six Sigma and 25 years of studying recurring patterns and anti-patterns.

Our approach takes established client methodology to the next level.

Location

Depending on Client requirement our Managed Service Team can perform services at Client or secure dedicated/hosted site.

SLA

Our Service Level Agreements will clearly

  • define the contracted state,
  • outline boundaries of service scope
  • define minimal service outputs

Agreed KPI targets assure effective performance monitoring and timely operational status reporting.

Managed Services Provision

LOCS provides Managed Services in the following areas

  • Repository hosting (up to list x security)
  • Manage Licence and Purchasing input/data collation/loading
  • Contractual Risk Management
  • ELP Management
  • Ongoing Management of Over/Under Licensing Risk
  • Centralisation/standardisation of tools and processes
  • Reconciliation of Discovered Assets/Contracts with Licence Information
  • Management of Reseller Data
  • Regular Management Reporting (including exception analysis)

We aim to be flexible, the focus is on Cost Control and Value. Please contact us.

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